Ordered online? Your confirmation email has an Order Status link — it updates live, and the tracking number appears there the moment your part ships. We ship most parts within 24–48 hours.
Ordered by phone? Text your name and order number to 828-667-2239 or call 800-222-5414 and we’ll pull the tracking for you on the spot.
Freight (engines, doors, hoods and other big stuff) moves LTL — the carrier will call to schedule delivery. Liftgate service is available for residential stops.
Anything look stuck? Reach out. A human answers here.