Frequently Asked Questions

Every listing is tied to the exact years, makes, and models it fits — use Shop by Vehicle to search your year/make/model and you'll only see parts pulled from matching vehicles. Not 100% sure? Call or text us with your VIN and the part you need, and we'll verify the interchange before you buy.

Very likely, yes. Fill out our Request a Part form or call us — if it's not on our shelf we can often locate it through our network.

Used OEM parts are graded on cosmetic condition. An A grade part is in excellent shape with minimal blemishes; B means average wear for its age (scuffs, oxidation, small marks); C is below average cosmetically but still serviceable. The grade is marked on the part and printed on your invoice, and the price reflects it — a lower cosmetic grade means you pay less for the same working part. The photos on each listing show the actual part you'll receive.

We ship to the lower 48 states. Smaller parts go by ground carrier (UPS/FedEx).

Large and heavy items ship by freight truck: engines, transmissions and transfer cases, axles and rear ends, fuel tanks, and body panels such as hoods, doors, tailgates, bumpers, fenders, truck beds and cabs. Freight items are strapped to a pallet and delivered curbside — a liftgate can be arranged if you don't have a dock or forklift.

In-stock parts typically leave our facility within 1–2 business days. Freight items can take a little longer to palletize and book. You'll get tracking by email as soon as your order ships.

Inspect it at delivery, before the driver leaves. Note any damage on the delivery receipt with the driver, then contact the carrier and us right away. Once a part is in the carrier's hands, transit damage is a claim against the carrier — noting it at delivery protects you.

Every part we sell is covered by our standard 90-day warranty. Important: contact us before repairing or removing a part you believe is defective — claims must be approved and documented by us before repairs begin. Full terms are on our warranty & returns page.

Returns are accepted on in-stock parts for 30 days from the invoice date, with no restocking fee. Call or text us first so we're expecting it, include your original invoice, and return the part in the same condition it was sold. Return shipping is the buyer's responsibility and original shipping charges are non-refundable. Full details here.

Absolutely. We're at 404 Starnes Cove Rd, Candler, NC 28715, open Monday–Friday, 8:30–5:00. Call ahead and we'll have your part ready at the counter.

All major credit and debit cards, plus Shop Pay, Google Pay, and Apple Pay at online checkout.