Política de envío

WHERE WE SHIP

We ship to the lower 48 United States. We do not ship to Alaska, Hawaii, PO Boxes, or internationally at this time.

SHIPPING RATES

Shipping is a flat rate per part based on the part type and your delivery region (Southeast, Midwest & Northeast, or West). The exact rate is shown at checkout before you pay.

FREIGHT (LTL) ITEMS

Large parts - engines, transmissions, rear axles, doors, body panels, roofs, glass roof panels, bumpers, fuel tanks, and similar items - ship by LTL freight. At checkout you'll choose:

- Business Address delivery: to a commercial address with a dock or forklift.
- Residential + Liftgate delivery: home delivery with a liftgate truck (higher rate).

Please choose accurately. If a residential delivery is booked as a business address, the carrier's liftgate/residential fees will be billed before the part ships.

Some oversized items (truck cabs, frames, pickup beds, complete vehicles) are LOCAL PICKUP ONLY and cannot be shipped.

LOCAL PICKUP

Free local pickup is available on every part at 404 Starnes Cove Rd, Candler, NC 28715, Monday-Friday 8:30-5:00. Choose "Pickup" at checkout and bring your order confirmation.

HANDLING AND DELIVERY TIME

Parts are pulled, cleaned, and packaged after your order is placed. Most parcel orders ship within 1-3 business days; freight items may take longer to palletize and book. You'll receive tracking by email as soon as your order ships.

DAMAGED SHIPMENTS

Inspect your shipment at delivery. If there is any damage, note it with the driver before signing, take photos, and contact both the carrier and us at 800-222-5414 right away. Once a part is in the carrier's hands, transit damage is a claim against the carrier.

QUESTIONS

Call 800-222-5414 or text 828-667-2239 - we're glad to help figure out shipping before you order.