Política de reembolso

Returns are accepted on in-stock parts for 30 days from the invoice date, subject to the terms below. Questions? Call us at 800-222-5414 - we're glad to help.

HOW TO START A RETURN

1. Call or text us first at 800-222-5414 (or email your salesperson) and let us know the part is coming back so we're expecting it.
2. Return the part in person at 404 Starnes Cove Rd, Candler NC (Mon-Fri, 8:30-5:00) or by shipping it back. Return shipping is the buyer's responsibility.
3. Include your original invoice with the part.

WHAT CAN BE RETURNED

Returns are accepted on in-stock parts for 30 days from the invoice date. The part must come back in the same condition it was sold - not painted, disassembled, or tampered with in any way. No restocking fee.

WHAT CAN'T BE RETURNED

- Brokered or special-order (non-stocked) parts ordered specifically for you
- Parts removed specifically for you that required extensive time or cutting to pull
- Electrical parts that have been shorted, fried, or burned - please diagnose circuits before purchasing

BODY PARTS

Body panels are used parts and paint finishes vary from vehicle to vehicle. When ordering doors, fenders, hoods, bumpers, and other body parts, please keep in mind:

- Paint condition and color are not guaranteed. Body parts will almost always need to be prepped and refinished to match your vehicle - please plan for paint and bodywork.
- We do our best to inspect every body part and note any damage we find before it leaves, but as used parts they may carry minor imperfections.
- Shipping/carrier damage is not our responsibility. Once a part is in the carrier's hands, damage in transit is a claim against the carrier. Inspect your shipment at delivery, note any damage with the driver, and contact both the carrier and us right away.

CORES

Cores must be drained of all fluids, assembled, and complete as they were sold, with the original invoice included, and in approved rebuildable condition. Bent or broken housings must be approved before purchase. Cores must be returned within 30 days to qualify for a full core refund.

EXCHANGES

Need a different part, or got the wrong one? We're glad to exchange it. The original part must be returned and checked in first, and then we'll send out the replacement.

REFUNDS

- Refunds will not exceed the original purchase price
- Shipping and handling charges are non-refundable
- No refunds on deposits - parts with deposits are restocked after 30 days
- Refunds are processed within about 10 business days (payments made by check are refunded no sooner than 10 business days from the invoice date)

STANDARD 90-DAY WARRANTY

It is very important that wholesale customers and resellers disclose the warranty that is included with this purchase to their customer. Our warranty is binding only with the original purchaser on the invoice, and claims will be handled with the purchaser on the invoice. Contact Speedy's immediately PRIOR TO REPAIRING OR REMOVING any components. We require the original repair receipts prior to considering any warranty claim.

Parts are delivered DRAINED OF ALL FLUIDS. OEM (Original Equipment Manufacturer) procedures and fluid specifications must be followed when installing Speedy's parts. As the buyer, understand your choice to short-cut procedures and lubrication specifications will lead to your claim being denied. We ask for your cooperation in diagnosing why the original part failed. Follow all drivetrain tag instructions included on your part.

There are ZERO reimbursements for labor with the standard warranty. Speedy's Return Policy will apply to any warranty claim. Warranty claims must be made by the original purchaser listed on the original invoice. This warranty is not transferable or assignable. Additional costs such as diagnosing, towing, car rental, lost wages, programming or reprogramming are not covered. Parts are warrantied only under normal driving conditions; claims that result from an accident, improper installation, abuse, neglect, misuse, alteration, improper maintenance, or use in off-road or non-factory installations will be denied. Speedy's may choose to repair, replace, or refund any part deemed to be under warranty coverage at its discretion. Warranty claims will be denied if they are not approved and documented by Speedy's prior to commencing repairs. Speedy's reserves the right to use a repair facility or claim adjuster of its choosing to diagnose or perform a warranty claim repair. Parts are not covered for external fluid leaks. We recommend that seals and gaskets be replaced as part of the repair process.

Warranty covers the base component and none of the other attached parts. We are selling the single part; other parts left attached are there for possible convenience or to protect the part we are selling. These extra attached parts (sensors, switches, injectors, valves, hoses, pipes, manifolds, solenoids, modules, harnesses, covers, and similar items) are NOT covered by any warranty and most likely need to be changed, as there is zero guarantee they will be a correct fitment for your vehicle. Please carefully compare and inspect prior to installation.

IMPORTANT: most electronics, modules, and components with embedded modules require programming as part of the correct repair procedure. This MUST be done or the part may not operate correctly or may cause immediate damage. WARRANTY WILL BE VOID if the correct programming procedure is not done. Programming is the customer's responsibility and expense.

Major components are stamped and may have heat-sensitive tabs attached to indicate overheating that would void warranty. All rims that are not the factory original specification for the customer's vehicle are sold AS IS with no expressed or implied warranty of merchantability or fitness for a particular use.

NOTES AND IMPORTANT LEGAL INFORMATION

Unless the line item detail on the invoice or product listing states different terms, the following details are accepted by the buyer with their choice to purchase from Speedy's Used Parts. Obligations of Speedy's are limited to replacement or refund only as provided herein. Speedy's is NOT liable for your choices of repair procedures during and after the installation of the parts you purchase. Implied warranties of merchantability or fitness for a particular use are limited to the same duration as the limited written warranty provided herein.

At no time will the refund exceed the purchase price. Should a dispute arise regarding this warranty, it shall first be submitted to mediation before a mutually agreed upon North Carolina attorney, with the mediator's fees split equally. If the dispute is not settled in mediation, it shall be submitted to a mutually agreed upon North Carolina attorney acting as arbitrator pursuant to North Carolina law. The parties may appear in person, telephonically, or by video conference. The parties shall initially split the cost of the arbitrator; the arbitrator's decision shall assess against the losing party the winning party's half of the arbitrator's cost and the winning party's reasonable attorney's fees and costs.